Shipping & Delivery Policy
All orders are shipped within 48 hours* Monday – Friday 10a – 5pm. * This is based on in stock products. Backordered product(s) will be shipped within 48 hours after the product is received and processed in our warehouse. Delivery times vary based on your location and can be affected by numerous events that we have no control over. We will make our best effort to ship to our customers in a timely manner.
We use the following carriers to deliver our orders:
UPS (United Parcel Service), FedEx(Federal Express), USPS (United States Postal Service)
UPS Ground, UPS 2nd Day, UPS 3 Day, UPS Overnight, FedEx Home Delivery, USPS regular shipping)
The rate charged for the shipping of your order is based on your location, the weight and dimension of the package. These rates are determined by our shipping carriers.
When a tracking # is provided by the shipping carrier, we will include that tracking number with your email order confirmation.
The Runner’s Edge, Inc. accepts returns of product (see our returns policy) with an RMA number. All return shipments are to be returned to our warehouse at:
The Runner’s Edge, Inc.
524 N. Milwaukee Ave
Libertyville, IL 60048
We do not accept freight collect returns.
We do not ship internationally except Canada.